NIPOST to commence cashless operations nationwide from July 1

The Nigerian Postal Service (NIPOST) has announced a sweeping reform agenda aimed at transforming the agency into a modern, efficient, and digitally driven institution, with a key policy shift being the adoption of cashless transactions across all its offices.

Starting July 1, 2025, all post office counters in the 774 local government areas of the country will stop accepting cash payments for services.

Customers will instead be required to use approved electronic channels to complete their transactions.

Announcing the development on Monday, NIPOST’s Postmaster General and CEO, Tola Odeyemi, described the move as a major milestone in the agency’s modernisation efforts.

“This is a crucial step in our modernisation journey — one that ensures safer, faster, and more transparent service delivery,” she said.

In a statement signed by NIPOST’s Director of Corporate Communications, Franklin Alao, the agency said the reforms are in alignment with President Bola Tinubu’s Renewed Hope Agenda and are designed to place NIPOST at the centre of Nigeria’s digital transformation.

“With these initiatives, NIPOST is positioning itself as a dynamic, technology-driven player — connecting Nigeria, delivering solutions, and improving lives,” the statement added.

Alao said, “These initiatives mark a new strategic direction for NIPOST under the vision titled, ‘Change of Renewed Hope Berths at NIPOST Shores”.

“The reforms are designed to align the agency with global best practices, the needs of Nigeria’s evolving digital economy, and the Renewed Hope Agenda of President Bola Ahmed Tinubu.

“At the heart of this transformation is NIPOST’s commitment to becoming a modern postal service — one that is driven by innovation, accountability, value, and service excellence.

“We are assuring Nigerians of a revitalised NIPOST that delivers superior service and embraces the future”.

NIPOST commended the Minister of Communications, Innovation, and Digital Economy, Dr. Bosun Tijani, for his unwavering support and leadership.

“The organisation also commended the new Chairman of the NIPOST Board, Barr. Isaac Kekemeke for his passion and strategic foresight since his appointment, and the Postmaster General/CEO, NIPOST, Tola Odeyemi, for her relentless efforts in championing institutional reforms, improving staff welfare, and driving capacity development”, Alao said.

Also, assured that NIPOST would implement a performance-based reward and recognition system to encourage excellence, alongside strict disciplinary measures to uphold organisational integrity.