Telecom companies

Glo Boosts Network Capacity for Enhanced Customer Experience

Globacom is rolling out extensive network improvements to deliver a significantly better experience for its customers. These proactive measures are designed to ensure subscribers continue to get excellent value, particularly following recent tariff adjustments.

The ongoing upgrade involves a widespread deployment of new base stations, expanding coverage to previously underserved areas, and strengthening existing coverage in growing population centres. This strategic densification will guarantee superior network quality for both voice and data services across the entire country.

In a significant investment, Globacom is also re-routing its fibre infrastructure in several locations where road construction has compromised the fibre, including vital routes like Auchi-Okene and Benin-Ekpoma, Lafia-Akwanga, Minna-Abuja, and Funtua-Gusau.

“We decided, at a huge cost, to relocate the fibres, many of which had been vandalized in several places by uncoordinated road construction activities, in order to bring best-in-class services to customers”, the company disclosed.

Customers can look forward to brighter days ahead as Glo completes the deployment of hundreds of new sites nationwide. This year alone, thousands of 4G LTE sites have been activated in key cities, with additional hundreds of new sites are currently being deployed to further boost connectivity. These efforts are supported by massive upgrades of backhaul capacity (microwave and fibre) and a seamless improvement in the core network.

Globacom assured its subscribers that these ongoing initiatives will translate to enhanced service delivery, expanded coverage, faster data speeds, and overall improved network performance. The company plans to add over a thousand new sites in the next year, prioritizing LTE expansion to deepen its reliable data reach and extending fibre to more hub sites for greater service robustness.

Furthermore, Glo is committed to minimizing its carbon footprint by expanding hybrid power solutions and relying more on battery power across its sites, representing another substantial investment.

Despite these positive developments, Globacom continues to highlight the challenge of deliberate sabotage of network equipment, even with its designation as critical national infrastructure, emphasizing the need for stronger protective measures.