NITDA Deepens Digital Transformation as DL4ALL Trains Over 10,000 Civil Servants
The National Information Technology Development Agency (NITDA) has achieved a significant milestone in the Federal Government’s digital transformation drive with the successful implementation of the Digital Literacy for All (DL4ALL) Workforce Programme across the Federal Civil Service.
A statement signed by Hadiza Umar (Mrs.), Director, Corporate Communications & Media Relations, noted that the programme implemented in strategic partnership with the Office of the Head of the Civil Service of the Federation (OHCSF), has recorded exceptional reach, enrolling over 45,000 civil servants per course across four foundational digital literacy modules: Digital Awareness; Using Computers and Mobile Devices; Digital Content Creation, Communication and Collaboration; and Digital Safety and Security.
According to the DL4ALL Workforce Programme Final Report for 2025, enrolments ranged from 45,813 to 54,377 learners per course, representing an estimated 65–75 per cent coverage of the Federal Civil Service’s workforce.
Completion rates across the modules ranged from 38.1 per cent to 44.6 per cent, aligning with global norms for large scale voluntary online training initiatives. Importantly, the report shows that completion rates increased in the more advanced modules; an indication of stronger learner commitment, improved digital readiness and deeper skill uptake.
As a result, tens of thousands of civil servants have acquired foundational digital competencies, supporting the emergence of a reliable pipeline for intermediate and role specific digital skills development across Ministries, Departments and Agencies (MDAs).
Programme data further highlights that institutional leadership, and internal coordination played a more decisive role in learning outcomes than workforce size. While large MDAs such as the Federal Ministry of Education and the Federal Ministry of Defence led in overall enrolments and completions, several smaller institutions achieved completion rates exceeding 70 per cent, demonstrating the effectiveness of strong ICT leadership, dedicated Digital Literacy Champions and consistent performance monitoring.
Speaking during a courtesy visit and award presentation at the Office of the Head of the Civil Service of the Federation, the Director General of NITDA, Kashifu Inuwa, underscored the value of the Agency’s collaboration with the Cisco Networking Academy in delivering the programme.
He noted that the partnership enables civil servants to access high quality digital learning with minimal financial barriers, while creating a progression pathway into more advanced areas such as networking, cybersecurity, data fundamentals, programming, and emerging technologies, beginning in 2026.
With the foundational phase of DL4ALL firmly established, NITDA’s priority areas for 2026 and subsequent years include:
- Advancing from basic digital literacy to job relevant and role based digital skills.
- Institutionalising the Digital Literacy Champion model across MDAs.
- Strengthening monitoring and data driven decision making via the national DL4ALL digital dashboard.
- Supporting civil servants to advance towards certification ready digital competencies.
These efforts reinforce the Federal Government’s ambition of attaining at least 70 per cent digital literacy by 2027, while positioning the Federal Public Service as a more efficient, technology driven and citizen centred institution.
As NITDA continues to deepen collaboration and refine implementation strategies, the DL4ALL Workforce Programme stands firmly as a transformative platform for sustainable public sector capability enhancement—placing people, skills and digital readiness at the forefront of Nigeria’s governance modernisation agenda.